Energy plus Holdings LLC: A Different Kind of Energy Company

by admin on November 22, 2010

Many individuals think that they have very little choice when it comes to shopping around for energy and utility services and not so long ago those individuals would have been right, today not so much.

Thanks to the recent deregulation of the utility services market in states such as Pennsylvania other companies can now compete with the state regulated utility providers for your business.

Competition between businesses almost always leads to lower prices so this deregulation means cheaper utilities for you but often only if you compare energy company rates and choose a company other than the local one you are used to going through.

Energy plus Holdings LLC is one of the electricity companies competing in this market and may charge you much less for your electricity needs than your current company.

It would be wise to call the Pennsylvania Energy plus branch at 1-877-232-7052 and find out what kind of rate they can offer you for your electricity.

If you decide you like their price you can have them begin to supply you with your power and start saving money right away.

Use the Electric Rates online comparison tool and you can compare Energy plus Holdings’ rates to other Pennsylvania electricity companies and even sign up for your services through the same site.

Not sure if you want to make such a big decision without speaking to a representative?

Call Electric Rates at 1-800-971-4020 and speak to a representative directly and have them help you make the decision to start paying less for your electricity needs.

Energy Plus? … Compare Electricity rates for electricrates.com.

{ 3 comments… read them below or add one }

Kurt G March 11, 2011 at 8:57 pm

Please read this if you are considering switching your electric supply company to Energy Plus.
About two years ago I switched to Energy Plus after speaking to one of their sales people. They told me I should see and an average of 7% savings over my current supplier’s charges in addition to getting 3% back into my son’s Upromise account as well as a $25 signing bonus that would also go into the Upromise account. I believed Energy Plus’s representation and I signed up. I now regret it and partially blame myself because I didn’t’ listen to my wife. My wife knew something was wrong. She pays the utility bills and on several occasions she had told me that the electric bills seemed really high as compared to the past. I dismissed her concerns with a statement like “energy is getting more expensive, don’t worry we have a good deal”. I now know what an idiot I was not to listen to her. Last week my wife insisted I call to have the meter checked because of how high the bill was. I did call, and was shocked when National Grid told me that in my most recent bill, I paid over 14 cents per KWH to Energy Plus when National Grid was charging a little over 5 cents.
I immediately called Energy Plus and spoke to a supervisor; this is where it gets interesting. The supervisor was apologetic and explained, that recently their cost had spiked but generally speaking, over time everything averaged out and that they offered competitive electric supply rates. I now know, that this word, “competitive” is a word Energy Plus uses a lot to cover their deception and presumably, walk the fine line of legality. Their idea and anybody else’s idea of competitive is quite different. The supervisor I spoke with did a quick review of my account and told me that indeed, over the last year I had paid a bit more than my original supplier would have charged but the year prior to that I had done well. He assured me that he would look at the last year of my bills and see if “some adjustment could be made”.
While I was waiting for the supervisors call back, I did a bit of investigating myself. I googled “Energy Plus Scam” and was not surprised to see the page fill with complaints of overcharging, then I took a detailed look at my last 22 months of Electric bills, noted the amount charged by Energy Plus for my energy supply and called National Grid (previous supplier) and got the amount they had been charging during the same period. The result of this simple check dropped my jaw in disbelief. I had been taken to the cleaners. The firstmonth after signing was nearly identical to my previous supplier’s rate followed by a mere 24% overcharge and then for the next 20 months, Energy Plus overcharged me from 100% to 178% more each month than what I would have been charged if I had stayed with National Grid. Most of the months, the overcharge was between 130% and 170%. I called the Energy Plus supervisor back and asked him to look back a bit further than one year because his representation that the first year of their service, I had done well, was much like the original sales spiel, not true. The supervisor then told me that, I shouldn’t forget, that all the while I had been benefiting from the 3% rebate back to my son’s Upromise account and that their rate had been clearly stated on my bill. He went on to say that I could have canceled at anytime, free of charge and that as it turns out their company isn’t as competitive (there’s that word again) in my area as they are in other areas. I again brought up the salesperson’s original representation of saving an average of 7% annually on my electric supply. The supervisor acknowledged that this was a statement that his company’s sales people would sometimes make.

The following excerpt is from Energy Plus’s web site as of 2/13/2011, “As with all variable rate plans, your supply price may fluctuate on a monthly basis – lower or higher – to reflect the current state of each power market. However, in order to make an informed comparison to competitive offers, customers should average their bills over the course of several months or seasons, rather than taking a snapshot of just one month. Our goal is to be competitive with other energy suppliers and your local utility company over the long run, while offering valuable rewards.” Well, I would say that Energy Plus was not very good at meeting their goal. Notice again the frequent use of competitive in Energy Plus’s well crafted statement. The statement implies savings and in essence says you really can’t make an informed decision unless you wait through seasons of their inflated bills to make a decision. Rather insulting, Energy Plus doesn’t list any rates past or current on their web site for a good reason, it would limit the number of people they could take advantage of. They rather you take their word, regrettably I did.
The supervisor did get back to me that day, and offered me 600.00 and advised me that he didn’t have to offer that. Six hundred dollars isn’t close to what their overcharges amounted to. He went on to say that he was only able to go back one year in my account and that would be the best he could do.

I’ve severed my relationship with Energy Plus and have received the check.I will be filing a complaint with the NYS Public Service Commission (80 complaints in 2010) and perhaps the NYS Attorney General in the coming weeks. It is scary that a company like this can continue to do business in NYS. Why hasn’t the NYS Public Service Commission shut them down? Why have the Energy Plus, executives not been prosecuted for fraud. I hope that Upromise has or is in the process of disassociating themselves from Energy Plus.
Bottom line; be very careful with these non-mainstream energy companies. As it turns out, (after checking Public Service Commission complaints) there are many companies like Energy Plus out there, preying on good people because they can. Somehow they are allowed to continue to do business, this is truly a buyer beware industry.

Below is a month by month accounting of the overcharging by Energy Plus which does not include the last bill after I had canceled where they overcharged me a whopping 220%

March 2009 NG rate .0477 EP rate .0488 2% EP overcharge
April 2009 NG rate .0392 EP rate .0488 24% EP overcharge
May 2009 NG rate .0418 EP rate .0887 112%EP overcharge
June 2009 NG rate .0438 EP rate ,1194 172%EP overcharge
July 2009 NG rate .0440 EP rate .1179 168%EP overcharge
August 2009 NG rate .0435 EP rate .1194 178%EP overcharge
Sept. 2009 NG rate .0443 EP rate .1178 166%EP overcharge
Oct. 2009 NG rate .0447 EP rate .1240 177%EP overcharge
Nov. 2009 NG rate .0491 EP rate .1193 143%EP overcharge
Dec. 2009 NG rate .0441 EP rate .1222 177%EP overcharge
Jan 2010 NG rate .0567 EP rate .1271 124%EP overcharge
Feb. 2010 NG rate .0541 EP rate .1216 125%EP overcharge
March 2010 NG rate .0458 EP rate .1121 144%EPovercharge
April 2010 NG rate .0443 EP rate .1186 168%EP overcharge
May 2010 NG rate .0509 EP rate .1234 142%EP overcharge
June 2010 NG rate .0542 EP rate .1264 133%EP overcharge
July 2010 NG rate .0634 EP rate .1507 138%EP overcharge
August 201 NG rate .0694 EP rate .1456 110%EP overcharge
Sept. 2010 NG rate .0601 EP rate .1366 127%EP overcharge
Oct. 2010 NG rate .0525 EP rate .1192 127%EP overcharge
Nov 2010 NG rate .0457 EP rate .1122 145%EP overcharge
Dec 2010 NG rate .0445 EP rate .1215 173%EP overcharge
Jan 2011 NG rate .0522 EP rate .1417 171%EP overcharge

AKokkinos January 29, 2012 at 10:57 pm

I wish I read this sooner. I discovered the same issue a couple of months a go. Almost a year since your Kurt G reported this and this company is still doing business in NY. In fact their rate in January, 2012 e 22.875₵ per kWh vs. ConEds rate of 8₵ per kW. That’s 185% higher or nearly triple what most other providers are charging!

Joan Schmidt March 17, 2014 at 12:04 pm

I have a similar over charge starting in the same time frame as above. I am now being charged 0.174…..

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